Privacy Policy

Privacy Policy

MONAMI TOUR respects user privacy and processes personal data in accordance with applicable European legislation, including GDPR.

1. Introduction

This policy describes how we collect, use, and protect your personal data when you use our website and services.

2. Collected data

• Full name, if submitted through the form
• Phone number
• Messages sent via WhatsApp, Viber, Telegram, or the form
• Anonymous technical data through Google Analytics and Firebase

3. Automatic collection

The website uses the following technical mechanisms:

• Cookies necessary for operation
• Google Analytics and Firebase for statistics
• Server log files

4. Purpose of processing

• Transport booking
• Contacting the client
• Improving website functionality

5. Legal basis

• Performance of a contract
• Consent, in the case of forms
• Legitimate interest for statistics and security

6. Data disclosure

Data is not sold. It may only be shared with people involved in delivering the service, including MONAMI TOUR drivers, when necessary to complete a booking.

7. Data retention

• Booking data: until the trip is completed
• Messages: up to 6 months
• Analytics data: up to 26 months

8. User rights

• Right of access
• Right to rectification
• Right to deletion
• Right to restriction
• Right to data portability

9. Security

The website uses secure connections and is hosted under technical conditions aimed at protecting data.

10. External links

The website may contain links to WhatsApp, Viber, Telegram, Facebook, and TikTok. These platforms have their own privacy policies.

11. Changes

The policy may be updated periodically, and the current version is displayed on this page.